Jacksonville Airport Terminal
Introduction & Historical Background
Jacksonville International Airport (JAX) is the main gateway to Northeast Florida, serving millions of passengers annually. Opened in 1968 to replace the older Imeson Field, JAX was designed to accommodate the city’s growing air traffic needs and has since evolved into a modern, user-friendly airport. Over the decades, the terminal has undergone several expansions and renovations, ensuring it remains efficient, comfortable, and equipped with the latest amenities.
Terminal Layout & Description
JAX features a single, contemporary terminal building, open 24/7, organized across two main levels and two concourses: Concourse A and Concourse C. The terminal is designed for easy navigation, with clear signage and accessible pathways, making it ideal for families, business travelers, and those with reduced mobility.
Levels & Zones
Level 1:
This is the arrivals and baggage claim area, split into north and south sides. Here you’ll find information booths, the lost & found office, the USO lounge for military personnel, and direct access to ground transportation (taxis, shuttles, buses, and car rentals).
Tip: If you lose an item, head straight to the Lost & Found office on this level for prompt assistance.
Level 2:
The upper level houses ticketing, check-in counters, and the main security checkpoint. Once through security, travelers can access both concourses:
- Concourse A: Gates A1–A10 (right side)
- Concourse C: Gates C1–C10 (left side)
Both concourses are connected by a spacious central courtyard.
The central courtyard is a great spot to relax, enjoy local art exhibits, or grab a last-minute gift.
Shops, Restaurants, and Lounges
The terminal offers a wide variety of retail and dining options, from national chains to local favorites. You’ll find bookstores, gift shops, duty-free outlets, and specialty boutiques. Dining choices range from quick snacks and coffee shops to sit-down restaurants and bars.
VIP Lounges:
- The Club at JAX: Open 5:00am–6:00pm. Amenities include snacks, drinks, showers, and Wi-Fi. Day passes start at $45.
- Delta Sky Club: Located in Concourse A, open early mornings to evenings. Offers snacks, beverages, Wi-Fi, and a relaxing atmosphere.
- USO Lounge: For military members and families, located landside on Level 1, open 7:00am–11:00pm. Includes snacks, entertainment, and a quiet space.
Lounge passes can be purchased online or at the airport—perfect for a comfortable layover.
Facilities & Services
- Free Wi-Fi throughout the terminal
- ATMs and cash machines on both levels
- Currency exchange (limited hours)
- Baggage storage (ask at information desks)
- Family services: Nursing rooms, family restrooms, and children’s play areas
- Accessibility: Elevators, ramps, accessible restrooms, and dedicated assistance for passengers with reduced mobility (PMR)
- Security & Baggage: Efficient TSA screening and clear signage for baggage claim and re-checks
- Lost & Found: Located on Level 1, with prompt service for lost items
- Check-in & Boarding: Most airlines recommend arriving at least 2 hours before departure. Self-service kiosks and staffed counters are available for check-in.
Download the “JAX Airport” app for real-time flight updates, maps, and service info.
Art & Attractions
JAX showcases rotating art exhibitions by artists from Jacksonville, Gainesville, Tallahassee, and north Savannah, adding a unique cultural touch to your journey.
Popular Flights from Jacksonville: Summary Table
Popular routes can fill up quickly—book early for the best fares and seat selection.
Jacksonville International Airport’s terminal is designed for comfort, efficiency, and a touch of local culture, ensuring a smooth and enjoyable travel experience for every passenger.