Jacksonville Airport Guide to Jacksonville International Airport (JAX)

Jacksonville Airport Terminal

Jacksonville International Airport single passenger Terminal consists of two Concourses: Concourse A and Concourse C.

It is open 24/7 and its facilities are split into a couple of levels.

Present and future 

Concourse B was demolished in 2009 and it has to be rebuilt in 2020.


Level 1: Baggage claim area, information booths. Outside of it you will find ground transportation. 

Please note that this level is split into the north and south side. 

Services: Lost & found office, USO lounge. 

Level 2: Ticketing area. It is the boarding level too, access to Concourse A at right and C at left:

       Concourse A with boarding gates A1-A10. 
       Concourse C with boarding gates C1-C10. 

Both concourses and the boarding area leading to them offer food & drink. 
The Terminal host 20 boarding gates. 

Please note that there’s a large courtyard where aside of airline lounges, there’s also an executive conference room, shops, art galleries, comfort zones, shoe shine, bookstore, food and drink concessions. 


Take a look at available services at Jacksonville Airport: 

  • Restaurants and cafés
  • Shops and Duty free
  • Car rental services
  • Transportation access
  • Parking access
  • Taxi/Shuttle access
  • Free Wi-Fi
  • ATMs and Cash Machines
  • Banking Services
  • Currency Exchange
  • Meeting room

See more Services 


Delta Sky Club: Location: Airside, Concourse A.

Service hours: 4:30AM – 7:40PM (Mon – Fri) • 4:30AM – 6:30PM (Sat).

Services: Beverage, Newspapers and Magazines, Snacks, TV, Wi-Fi, Telephones, etc. 

USO Lounge: For military and their families. Location: Landside.

Open from 7:00 AM to 11:00PM, every day.

Services: Snacks, Internet, TV, DVD, Gaming, Wi-Fi, library, kitchen.


There are art exhibitions in JAX Airport. Those belong to professional artists of the region: Around Jacksonville, Gainesville, Tallahassee and north Savannah.